Privacy Policy for Mamaya Villas
Address: Sitio Pasto, Barangay Villa Libertad, El Nido 5313, Palawan
Email: contact@mamayavillas.com
Mamaya Philippines Inc., under Mamaya Rental Villa (“we,” “us,” or “our”), is committed to respecting your privacy and safeguarding your personal information in accordance with the Data Privacy Act of 2012 of the Republic of the Philippines (Republic Act No. 10173). This Privacy Policy explains how we collect, use, and protect your information when you access our website, make a reservation, or use our services. By engaging with our website or services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We collect personal information that you voluntarily provide to us, such as:
- Contact Information: Name, email address, phone number, and residential address
- Booking Details: Reservation dates, number of guests, and related information
- Payment Information: Credit card details or other payment data for transactions
- Identification Documents: For verification and legal compliance purposes
1.2 Sensitive Personal Information
In specific cases, we may collect sensitive data, including but not limited to health information, government-issued ID numbers, or other sensitive details required for verification and compliance.
1.3 Non-Personal Information
We may automatically collect non-personal information during your visit, such as:
- Technical Data: IP address, browser type, device information, and operating system
- Usage Data: Pages visited, visit date and time, and referring URL
- Geolocation: Country and city location
2. Use of Information
2.1 Use of Personal Information
We process your personal information to:
- Manage reservations and facilitate your stay
- Communicate booking details and respond to inquiries
- Provide support and customer service
- Send promotional offers or newsletters (if opted in)
- Improve our services and website functionality
- Ensure legal compliance and fulfill regulatory obligations
2.2 Use of Non-Personal Information
Non-personal information is used to:
- Analyze website traffic and improve performance
- Enhance website functionality and user experience
- Customize your experience on our site
3. Sharing of Information
We will not sell or trade your personal information to third parties. However, we may share information in the following instances:
- Service Providers: We work with trusted third-party providers (e.g., payment processors, customer service platforms) who support our operations. They are required to keep your information confidential and comply with the Data Privacy Act of 2012.
- Legal Requirements: We may disclose information as required by law or in response to court orders or other legal processes.
- Protection of Rights: To enforce our policies or protect the safety and rights of our guests and stakeholders.
4. Data Security
We employ strict security measures to protect your personal information in compliance with the Data Privacy Act of 2012, including:
- SSL Encryption: To secure online transactions
- Access Control: To limit data access to authorized personnel only
- Regular Security Assessments: To address and mitigate potential vulnerabilities
While we strive to use commercially acceptable means to protect your information, please be aware that no method of electronic storage or transmission is entirely secure.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Data no longer required will be securely deleted or anonymized.
6. Your Rights
Under the Data Privacy Act of 2012, you have the following rights:
- Access: Request access to your personal information
- Correction: Update or correct inaccurate data
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Objection: Object to the processing of your data in specific circumstances
- Data Portability: Request a copy of your data in a portable format
To exercise these rights, contact us at contact@mamayavillas.com.
7. Cookies
Our website uses cookies to improve your browsing experience. Cookies are small data files stored on your device by your web browser, allowing us to recognize you and retain specific information about your visit.
You may disable cookies through your browser settings; however, doing so may affect your ability to use certain features on our website.
8. Third-Party Links
Our website may contain links to third-party websites, each with its own privacy policies. We are not responsible for the privacy practices or content of these external sites.
9. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with the revised effective date. Continued use of our website and services after any changes constitute acceptance of the updated policy.
10. Contact Information
For questions or concerns regarding this Privacy Policy, please contact us at:
Mamaya Villas
Sitio Pasto, Barangay Villa Libertad, El Nido 5313, Palawan
Email: contact@mamayavillas.com
Phone: +63 968 392 8928
By using our website and services, you acknowledge that you have read and understood this Privacy Policy. Thank you for choosing Mamaya Villas; we are dedicated to protecting your privacy and ensuring a safe, enjoyable experience.
Mamaya Villas - El Nido 